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Customer Help Desk

Family Motors Customer Help Desk

Our company is built with you in mind; allowing you to ask questions if you have concerns. Our Help Desk is available for you at any time. With nearly have a century of experience as the new and used car dealer in Virginia, we’re more than ready to help you and assure your complete satisfaction throughout the entire sales and service process.

Our Customer Relations department is constructed in such a way that we are able to offer you more than a vehicle; we’re able to offer a quality vehicle with truly exceptional customer service. Look at the other things our Customer Relations department handles well:

  • Need something fixed? As the premier car dealer in Virginia, we’ve focused entirely on resolving issues as quickly and painlessly as possible. We aim to keep our clientele satisfied beyond measure to ensure their return along with the potential business from their good word toward us.
  • We welcome criticism. If you see something about how we do things that could be done better: let us know! We gladly accept customer suggestions to fine-tune our business in order to continue to be the premier used car dealer in Virginia.
  • We’re interested. We thoroughly enjoy demonstrating interest in you, our customer. If you’re not completely satisfied, give us a call so we can make things right with you.

If you have any questions or comments, contact John Malaspina: (757) 431-6594 or email him at [email protected].